Shipping

Shipping service is available for supplies on our online shop only

We use a trusted UK courier - Usually DX OR DHL - Smaller parcels are sent with Royal Mail or Hermes 

Courier service is between 2 and 5 working days for delivery 

Delivery to England only 

 

On delivery someone will need to be available to sign for the parcel - If the delivery needs to be re attempted for delivery there will be a charge to the customer. 

 

Charges 

Parcels under 2kg  £5.95

Between 2kg and 21kg parcels will be sent with a trusted courier £7.95 per 20kg 

Placing an order with us 

1. Select online shop

2. Add your items to the basket

3. Choose either Collect from store (FREE) OR Delivery 2-5 working days 

4. Pay 

5. Wait for your email confirmation 

By ordering items from us you are agreeing to buy items from us . 

REFUNDS

All refunds must be within 7 working days of purchase 

 

  • Any damages to boxes must be notified to us within 24hrs of delivery 

  • Returns are to be paid for at buyers cost unless we have agreed otherwise

  • Returns are only accepted if items are damaged on delivery

  • Returns will not be accepted from misuse or accidental damage. 

Damaged items will be replaced for identical or similar item 

All returning items must be in excellent condition as you bought them in 

PLEASE NOTE - Return shipping costs are to be paid for by the buyer - 

When returning your goods please place the delivery note inside the box. 

We are sorry but we cannot accept 'In store' returns for items ordered online

 

This page is for informative reasons only. Is subject to change without prior notice. 

ALL PRICES INCLUDE VAT AT 20% (Animal Feed is 0% vat rated)

Shipping price includes vat at 20%